Accessibility Statement

Compliance with Accessibility Regulations & Standards

At BigMarker, we are committed to creating accessible and inclusive digital experiences. We strive to align our products and services with the principles and requirements of the European Accessibility Act (EAA) and applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG).

Our goal is to achieve and maintain the highest level of accessibility possible across our platform. As with any evolving software platform—especially one that supports a high degree of user-generated content and customization—there may be occasional gaps or unforeseen issues. When these are identified, we take them seriously and act swiftly to resolve them.

Customer-generated Content

BigMarker provides tools that allow customers to create and customize their own audience-facing experiences, including registration pages, event environments, and other branded content experiences. BigMarker provides tools and services to help our customers deploy accessible experiences, but because our customers ultimately have control over the content they publish, BigMarker cannot guarantee the complete accessibility of all customer-generated pages or content.

We encourage all customers to use accessible design tools and follow best practices to ensure their customizations meet applicable accessibility standards, and BigMarker’s team will continue to provide tools and resources to help our customers deliver accessible content experiences.

Reporting Accessibility Concerns

If you encounter any part of the BigMarker platform that appears to present an accessibility barrier or does not meet relevant accessibility standards, we encourage you to notify us. We are committed to investigating all reports promptly and taking appropriate action to achieve fast and effective resolution.

To report a suspected accessibility issue:

• Email our accessibility team at accessibility@bigmarker.com.
• Please include a description of the issue, the URL or feature affected, and your contact information so we can follow up with you directly.