Customer Education

Drive product adoption to accelerate your business.

Turn new customers into power users with webinars, events, and on-demand experiences designed to educate and drive better outcomes.

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Trusted by the world's most innovative companies

Drive pipeline

Generate and nurture leads through personalized content experiences that move buyers forward.

Educate prospects

Deliver engaging webinar and event programs that clarify your value and accelerate buying decisions.

Capture intent data

Enrich CRM profiles with data and intent signals to understand buyer personas and readiness.

Onboard customers

Accelerate time-to-value with training that meets customers where they are.

Host product launches

Launch features with interactive demos, replays, and targeted follow-ups.

Drive engagement

Engage customers and extract feedback with polls, Q&A, and surveys.

Identify opportunities

Spot expansion opportunities with engagement analytics & intent signals.

Onboarding use cases

Drive pipeline across webinars, events, and on-demand programs.

Customer onboarding

Drive product adoption with live, simulive, and on-demand customer training.

Product launches

Host product launch webinars on your own custom-branded platform.

Lead scoring

Identify the most promising attendees via engagement & intent signals.

Live + simulive onboarding

Onboard customers with live walkthroughs.

Onboard new users and customers, delivering content with broadcast-quality sessions that feel live, every time.

Keep energy high with Q&A, polls, and walkthroughs that shorten the path from sign-in to success.

Scale effortlessly by running the same great session across time zones without overloading your team.

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On-demand onboarding

Provide a library of interactive on-demand onboarding.

Build an on-demand library of onboarding content

Deploy an immersive viewing experience for videos & interactive content

Integrate interactive tools to drive engagement & capture feedback

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Identify opportunities

Identify attendees that display buying signals.

Capture buyer intent signals from questions, poll responses, and viewing behavior to surface expansion fits.

Map interest to features, plans, and add-ons, then route intelligence gleaned from high-signal participants to the appropriate team.

Feed signals directly into your CRM to trigger follow-up actions, such as demo offers or expansion conversations.

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Personalize follow-ups

Automate personalized follow-ups.

Send recap emails with the clips, guides, and next steps most relevant to each user’s role.

Tailor follow-ups by segment so everyone gets what they need to progress.

Trigger automations based on attendance behavior to keep learning and adoption moving.

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McDonalds achieved 600% growth in average webinar registrations over 5 years.

600%

growth in average registrants

NPS score among attendees

Dubsado provided product education to up to 16,000 customers with a single webinar.

800x

audience growth

16,000

peak single webinar reach

Take your webinars and events to the next level.

Book a demo to see why the world’s most innovative companies and organizations partner with BigMarker.

Book a demo