Organized chats are more than just a convenience—they’re a strategic advantage. When conversations are clear and easy to follow, attendees are more likely to participate. This enhanced engagement leads to richer discussions and more dynamic events, keeping your audience invested in your content.
How to Enable Threaded Chats
- Activate the Feature
Head to the Dashboard of your webinar and scroll to the Audience Engagement section. Simply toggle on the Threaded Public Chat option to enable this feature. - Foster Deeper Conversations
Once activated, attendees can reply directly to messages in the public chat, creating threaded discussions that keep conversations focused and easy to follow.
Key Features of Threaded Chats
- My Threads Sub-Heading
Inside the webinar room, you’ll find a new My Threads sub-heading in the chat panel. This is your personalized hub for tracking all the messages you’ve responded to, listed in the order you replied. - Reply Counter
Each public chat message displays a reply counter beneath it, which updates in real-time as new responses come in. - Quick and Easy Replies
To reply to a message, click the reply counter under the chat bubble. This opens the thread for that message. After replying, simply click Back to Chat at the top left to return to the main chat feed. Your reply will be saved in the thread for ongoing interaction. - Track Your Conversations
Never lose track of a conversation! Use the My Threads sub-heading to view all your interactions, making it easy to revisit key messages or continue discussions.
Threaded Chat is available on all BigMarker plans—no extra fees, no restrictions. Already a customer? Reach out to your Customer Success Manager to schedule a demo or get your questions answered. For additional assistance, contact us at support@bigmarker.com.
