January 2023 Product Updates


This month, we added several new features to optimize webinar and event hosting functionality and maximize attendee engagement on BigMarker.

This month, we added several new features to optimize webinar and event hosting functionality and maximize attendee engagement on BigMarker. Read on to catch up on everything we’ve shipped this January: 


BigMarker is now SOC 2 Type 2 compliant

BigMarker has achieved an important security milestone by receiving SOC 2 Type 2 compliance in Security and Data Protection. This accreditation stands as a testament to our continuing efforts of providing our customers with the safest and most secure webinars and events possible. 

New Customizations 

Add emojis to your webinars and events for live reactions

Allow attendees to share real-time emoji reactions during your live broadcast. Now, attendees can send popular emoji reactions like applause and  thumbs up, for more meaningful conversations and engagement throughout your event. 

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Public chat now available  in the waiting room

Include your chat panel within the waiting room to allow attendees to communicate before your event goes live. Start the conversation by including a welcome prompt, or keep things casual and allow your attendees to introduce themselves. Either way, the waiting room chat panel can help foster conversation and build excitement before your event.

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Virtual, Hybrid and In-Person Event Hosting Updates 

Add a support request form to your custom event pages

BigMarker’s page designer helps bring any custom page to life - even down to your support inquiries. Now, you can include a customized support request form on your event pages to allow attendees to easily reach out with their most pressing questions during your event. Manage all requests on the backend of your virtual event site with ease for a seamless one-stop-shop approach to event hosting. 

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New series landing page template: Itinerary template

Looking for a clean and concise landing page that allows registration for multiple individual webinars and events? Look no further! BigMarker’s new itinerary template is a streamlined landing page that provides checkboxes for attendees to select the sessions they’d like to attend from your list. Then, they can register for their selected sessions with one form, cutting down registration time and increasing conversion rate.

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Streamline your in-person/hybrid event’s check-in with touchless check-in

Move your attendees through the check-in line in no time with our touchless check-in flow; a new, enhanced process that is truly touchless. Now, attendees can check in with a simple scan of their QR code on your event’s iPad, which will prompt the printer to print their badge and send them on their way. 

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New mobile event companion app updates

We’ve added a few new enhancements to our Companion App to take your attendees’ onsite experience to the next level. Enhancements include: 

  • Options to add closed captions to your sessions for language inclusivity 
  • The ability to redirect your attendees to a post-webinar survey or external link, such as your website, after the session has ended 
  • Options to showcase your event’s prize packs on the app to incentivize attendees 

Learn more →

Integration Updates and Upgrades 

Track registrant device type with our new hidden custom registration field

Dive deeper into registrant data than ever before with our new hidden field: registration_user_agent. This new field provides valuable information on the device type, web browser and browser version used with each unique registration. 

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Sync two Marketo Integrations into BigMarker simultaneously

Now, you can run two concurrent Marketo integrations at once with this exciting new update. Set up your integrations to simultaneously export and import your choice of either identical data or different values. This feature is ideal for relaying analytics to separate teams or funneling separate information into the same account. 

Learn more →


We’ve enhanced our page designer

Now, you can easily navigate between multiple pages, add blocks of custom code for consistent designs and view how your page looks on different devices, such as web browsers or mobile devices. 

Learn more →

Public chat is now available in modular mode

Allow conversations to flow freely in the chat panel during your event hosted in modular mode. Now available in this attendee layout, you can include the chat panel inside the modular webinar room to foster conversation and encourage participation. 

Learn more →

Interested in seeing how a specific feature works in real-time? Contact today to connect directly with a BigMarker Event Expert.

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